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Computer Services for Home Users

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 Computer User Support

Whether you need your computer repaired, are looking to buy a new one, or need help setting it up and making it run faster —we can help you AND we make house calls!

From computers to digital cameras to the internet or e-mail. No matter what your technology needs are, ADS IT Solutions is the one call you need to make for personal, friendly service geared to you and your needs.

Learn more about -user solutions and pricing below.

Contact us today for a FREE phone consulatation and to set up an appointment.

Our most popular -user services:

In-Store

If you prefer to have one of our technicians perform our services in our office, we are here to help! Stop by and let us help you.

Virtual Calls

No need to get out of those pajamas. If you prefer to have one of our technicians perform our services remotely, we are here to help! We offer the following services remotely

House Calls

We make house calls! If you prefer to have one of our technicians come out to your to perform our services on location, we are here to help!

Computer-User Pricing

Computer Tune-up | Make Your PC Faster

We get your computer back in-shape! We can help keep everything running smoothly with one of our tune-up options.

SERVICE OPTIONS Virtual Call
$50
In-Store
$100
House Call
$150
System Evaluation included included included
Optimize startup and shutdown, install Windows updates, improve menu navigation, cleanup quick launch and taskbar and create program shortcuts included included included
Enable security functions including anti-phishing and pop-up blocking activation in Internet Explorer included included included
Removal of unwanted programs and trial-ware, included included included
Creation of desired user accounts (if applicable) included included included
Test and verify PC hardware and software functionality included included included
Diagnose performance problems and recommend the best options, cost will vary based on the options you choose included included included
Install antivirus software for up to 6 months after the purchase of the service   included included
Remove dust from inside the computer including fans and components   included included
Clean the PC case exterior   included included

Remove Viruses & Spyware

With the rapid growth of technology, computers are more susceptible to viruses, spyware, and adware than ever before. 

ADS IT Solutions can get your computer up and running again by removing viruses, spyware, and adware.

SERVICE OPTIONS Virtual Call & In-store
$50
House Call
$150
Troubleshoot 1 computer using remote access included included
Remove all viruses, spyware, malware and rootkits on the computer included included
Repair operating system issues (boot issues, blue screens, etc.) included  
Apply system tweaks and modifications included  
Perform operating system critical updates included  
Test operating system for proper functionality included included
Provide you with an estimated cost for hardware repair(s) or upgrade(s) needed to provide a complete solution included included
Back up up to 9GB of your data to external hard drive, DVD disc or flash drive (not applicable online) included included
Remove dust from inside the computer including fans and components
Add $25

Add $25
Back up between 10GB-19GB of your data to external hard drive, DVD disc or flash drive (not applicable online)
Add $50

Add $50
Please contact us for other amounts of Data that you need to back up or recover
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Fix Your Broken PC

Like anything else, computers break or stop working for seemingly no reason.  ADS can service most major brands and can handle almost any computer-related repair whether it’s under warranty or not. Prices vary depending on work required.

Add a New Device to Your PC

Do you have a new printer, scanner, microphone, camera, RAM, Hard Drive, or other hardware items, or other peripheral that you want to add to your computer?

ADS IT Solutions can help install any piece of hardware.

SERVICE OPTIONS Virtual Call
$50
In-Store
$100
House Call
$150
Installation of an internal or external PC component, such as a graphics card, hard drive, optical drive, MP3 player, printer or scanner included included included
Installation of any included software that is necessary for functionality on one computer included included included
Configuration of the PC component for applicable use included included included

Setup Your New Computer

Nearly anyone can turn on a computer and follow the prompt to start using a computer, but there is a difference between clicking ‘next’ and fully setting up your computer.  ADS It Solutions can setup your computer, install software, and configure your system to be safe from viruses, adware, and spyware.

Already turned your computer on and went through the prompts to start using your computer?  Don’t worry… ADS can still help keep you safe by remotely connecting to your computer to complete the setup and configuration process.

SERVICE OPTIONS Virtual Call & In-store
$100
House Call
$150
Install antivirus and antispyware software with current definitions and application updates included included
Perform system updates and improve PC speed and performance, including startup and shutdown optimization, Windows updates, menu navigation improvement, quick launch and taskbar cleanup and program shortcut creation included included
Enable basic security functions, including anti-phishing and
pop-up blocking activation in Internet Explorer
included included
Remove of unwanted programs and trial-ware included included
Create desired user accounts (if applicable) included included
Test and verify PC hardware and software functionality included included
Create recovery disc   included

Hookup Your New PC

Are you not sure where or how to setup your new computer or maybe you don’t have the time to setup your new computer? 

Schedule an appointment with ADS It Solutions and we will send a friendly reliable technician to your location to setup any Mac or PC.

SERVICE OPTIONS House Call
$125
Physically setup one PC or Mac computer system, including the computer plus monitor, keyboard, mouse and speakers included
Configuration of your new computer to access your existing Internet account and one existing email account included
Hookup a printer, external hard drive or other external device (device not included) included
Install one software application of your choice (software not included) included
Professionally dress all wires and cables included

Fix Your Printer

Is your printer jamming up, lights flashing, or not able to print anything?  When you do print, it is all gibberish?

ADS IT Solutions can help you resolve these and other printing problems

SERVICE OPTIONS House Call
$125
Troubleshoot your local, network, or wireless printer setup included
Answer any questions you have about printer features and functions included
Resolution of your printer issue to get it printing properly again included

Set-up a New Printer

Do you have a new printer and need it set-up or have an old printer you want to set-up?

ADS IT Solutions can install and configure your new printer to ensure you are quickly up and running.

SERVICE OPTIONS Virtual Call
$25 - $50
Setup and configuration of your new local printer included
Answer any questions you have about printer features and functions included

Install a New Application

From video games to spreadsheets, we will get any software ready to go for you.

SERVICE OPTIONS Set-up
Virtual Call
$50
Troubleshoot
Virtual Call
$50
Determine computer compatibility for the install or repair and configure 1 software title included included
Performance of necessary software updates included included
Creation of desktop, start menu and quick launch bar access shortcuts included included
Software NOT included included included

Get E-mail Up and Running

Whether it’s for personal use or business use, Email has become an integral part of our day to day life.  ADS IT Solutions can help you troubleshoot or setup your existing Email account, as well as setup a new account and teach you how to use it like the pros.

SERVICE OPTIONS Set-up-Virtual Call
$25
Troubleshoot-Virtual Call
$50
Connection of one existing and active email account to a computer or mobile phone included included
Must have all necessary passwords available included included
Working high speed internet connection required included included
Troubleshooting for an existing email accou included included
Includes repair, configuration and update the e-mail client included included

Get E-mail on Your Phone

With today’s fast paced, technology enhanced world, mobility is a necessity. ADS IT Solutions can configure the device to have your emails accessible. All we need is a working cell phone and data plan, active email account and high speed internet connection.

SERVICE OPTIONS In-store
$50
House Call
$150
Connection of one existing and active email account to a computer or mobile phone included included
Troubleshoot an existing email account included included
Repair, configure and update the e-mail client included included

Setup Your New Tablet

Want to use your tablet to be productive or for entertainment (Games, Videos, Music, etc)?

ADS IT Solutions can setup your tablet to make sure it fits your needs.  Just bring your tablet to the office and we can take care of everything for you.

SERVICE OPTIONS Virtual Call & In-store
$50
House Call
$75
Setup device and connect it to the Internet included included
Configure one email account on device included included
Download and configure one social media app included included
Install protective screen shield Add $25  
Optimize device system and power settings included included
Connect device to wireless network included included

Back-up Your Important Files

How much does your data matter to you?

What about the pictures of the kids school play, a concert, a special moment with a loved one… Spilled Coffee, Lightning Strike, or Old Hardware, these common problems and many others can cause you to lose all of your data if you don’t have a secured backup. 

ADS IT Solutions can help ensure you don’t lose your data.  We can setup a Cloud Backup solution, Install backup software and configure to use an external Hard Drive, configure your own personal backup to an external drive, or use other backup options and media to ensure your data is safe.

SERVICE OPTIONS Virtual Call
$25 - 100
In-Store
$85
House Call
$100
Cloud Backup Solution (0 - 200 GB) (pricing based on amount of storage needed) included included included
Transfer all your data from your old computer to your new computer included included included
Make a backup of your data on DVD (up to 9.4 GB)   included included
Make a backup of your data to an external hard drive or other media (In- limited to 20 GB) included    
Install the software that came with your external hard drive to automate future back-ups included    

Find Lost or Deleted Data

Accidental Deletion, Hardware failure, Viruses, Adware, Spyware, and many other factors are causes for data to be lost.  No matter the cause, ADS will work with you to create a personalized recovery plan for your hard drive, flash drive, memory card or just about any device that stores data. We will do everything possible to recover your lost data, but if for some reason we are not able to retrieve anything, you will not be charged.

SERVICE OPTIONS Level 1
$75
Level 2
From $150
Level 3
$250 and up
Diagnostic fee included in the total cost included included included
Recover deleted files from a drive that is in good working order included included included
Drives that require advanced recovery methods or a custom recovery solution such as a formatted or failing drive     included
Drives that are physically damaged or require extreme recovery procedures     included

Do More with a Wireless Network

Break your ethernet shackles and embrace the age of wireless.
ADS can setup your in- wireless network without breaking a sweat. Setup is only $75, and we'll drop that price to $50 if you purchase your wireless device from us.

SERVICE OPTIONS House Call Only
$150
Set up, configure and secure your router; safeguard your personal information and secure your broadband signal from use by others included
Installation and configuration of a networking adapter on computers/devices (PC, laptop, gaming console, network Blu‑ray/DVD player, network-enabled TV, etc.) 3 devices
Configuration of internet, including ISP (internet service provider) included
Secure network included
Enable devices to share the internet, files, printers and other media (photos, videos, music, etc.) included
VoIP (voice over IP) setup included
Repair network and internet connectivity if necessary included
In- installation of all equipment included
Add an additional device during the initial setup Add $25
Add an additional device after the initial setup Add $50

Learn More About Your PC

Want to know more about your computer?  How to use Microsoft Office products? Work with photos? Or much more? 

Please call ADS IT Solutions and schedule your first session to begin your journey of knowledge.

 Some of the courses we offer are:

  • Introduction to Computers
  • Working with Photos
  • Staying Safe Online
  • Personal Media (MP3) Players
  • Working with Video
  • Introduction to Mac
  • Introduction to Microsoft Office
  • Social Media and more...

Have a House Call

Does your computer still have a floppy drive? Is it time to upgrade and you aren’t sure what you need or what to get?

ADS IT Solutions can evaluate your lifestyle and technology needs and give you a technology makeover. After the consultation, if you decide to purchase your products from us, we'll take the cost of the consultation and apply it to a discount on your products.

SERVICE OPTIONS House Call
$100
Visit your location to design a lifestyle solution with you included
Review your current devices included
Recommendation for integration options, upgrades and purchases included
Apply the cost of the consultation to a discount on resulting service and product purchases included