Retail Pro Technician

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Company: ADS IT Solutions
Position Location 1: Indianapolis, IN
Position Location 2: Chillicothe, OH
Job Category: Information Technology
Telecommute: Available
Travel Required: Yes-30%
Pay Rate: Commensurate with experience
Tax Term: Full-time
Relocation Reimbursement: Yes
Benefits: Medical, Dental, Vision, Simple IRA Retirement Savings Plan- 3% Employer Matching, Paid Vacation and Holidays, Company iPhone

To Apply: Your cover letter must clearly explain how your skills and experience align with the job qualifications
Apply thru Our Job Board at

ADS IT Solutions is an Equal Opportunity Employer committed to a diverse and talented workforce.

ADS IT Solutions Main Office
33 North Plaza Blvd.
Chillicothe, OH 45601

Job Description

Company Overview
As a trusted systems integrator for more than 20 years, ADS IT Solutions provides information technology (IT), systems engineering, professional services and simulation and training to customers in the health, state and local government, and commercial sectors. The company delivers IT enterprise solutions, manages mid-scale, mission-critical IT programs and provides mission support services.

Job Description
ADS IT Solutions is seeking versatile and highly motivated Retail Pro Support Technicians to provide technical support and first-class customer service. As a Retail Pro Support Technician, you will be responsible for providing technical support for deployment and production issues from business partners and customers using the Retail Pro application. As a vital part of the ADS Customer Support team, you will be responsible for resolution of complex problems and providing Retail Pro support for major accounts and partners.


  • Associates Degree from an accredited college or university in a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience
  • Two or more recent years of hands-on experience in a Retail Pro Technician role in a multi-site environment
  • Excellent Customer Service Skills
  • Demonstrated experience in the implementation, configuration and administration of information technology
  • Valid driver’s license
  • Retail Pro Certification required at hire or approved to be hired with completion NLT 6 months
    The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed.‚Äč

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